Customer service is not that great from majority of workers. Ridiculous shipping quotes (took two weeks to mail an envelope two states away for a price of 13$). Sometimes I think they intentionally try to give me the highest crappiest shipping rate and label it as "economy." As far as shipping dates, they're pretty consistent and reliable.
Literally the rudest store I have ever been in - I have NEVER been treated worse in my entire life. Do NOT enter this store unless you want to be belittled.
I had good service once, but every other time the employees have been apathetic and I feel awkward asking for help. I also feel like the prices are unusually high. I hate the USPS, but it seriously cuts shipping prices and even times to go there instead of this UPS store.
Update: Previous review was my mistake. The owner left me a voicemail and corrected my misunderstanding. Very nice guy.
I use this store on a regular basis to ship a variety of packages and have NEVER had a single issue. They even helped me send care packages to a deployed friend of mine. The associates are patient, courteous, and great at their job. They make shipping easy.
The Ups Store is a US Finance company based in Tyler, Texas. The Ups Store is located at 5380 Old Bullard Rd #600, Tyler, TX 75703, USA.
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