If you are considering getting an insurance for your business beware of this company. I got my commercial insurance from this company. First they never explained to me in details what coverage i was getting. Each time i asked they would never clarify i had no choice but to get insurance from them i was refered to them by the agent who sold me the business and i had to have a insurance policy in place to get the loan from the bank. Each time you call the office they never return your call back. I called the owner of the company that this is going on and instead of correcting the problem she made me feel like it was our fault. I asked them to please send me the proposal for the new policy never heard back from them. They told me they emailed to us . i checked my emails and until i got on top of them they would never do anything. I tried to get a quote from another company to get the workers comp coverage and they requested a loss run sheet. i called krystal kholer the lady handling our case. and she told me it takes 30 days to get it. I called the hartford company directly and they sent me the report within 5 min. I asked them if agent request this information how long does it take and they told me it takes 2 min to get it to them. As you can see if you do insurance with them you are just a number to them. Every agent can write insurance from the carrier there is no special privaleges provided to one agent to another. I would think twice before working with this company. i am a fair person and never wrote negative on anyone. I even gave them 3-4 chances to correct the problem. but they never did. My workers comp last year was $1800 and suddenly went up to $12,000 and i contacted the company why it went up so much and they had us on the wrong category. and this agent who is doing this business for 30+ years as they claim did not fight to get that corrected. I wanted to warn everyone before you work with this company and get stuck in the policy like us. thank you.
Hello
We have used Hibbs-Hallmark as our insurance agent for about 25 years. Need I say more?
The people at Hibbs Hallmark are absolutely wonderful and extraordinary at what they do. This is a professional and truly remarkable group and they are experts in handling business. They render quality service and are a pillar of excellence in the East Texas Community.
I've worked at Hibbs-Hallmark for a little over a year now. This company, the management team, and the associates are such phenomenal, caring people! I'm so thankful for such an amazing work environment! :-)
The team at Hibbs-Hallmark is responsive to our needs, always available to quickly answer any concerns or claims that we report. They are pro-active in reviewing our needs and letting us know when policies are expiring or need attention of any sort. We are educated in insurance changes and --best of all-- Hibbs has saved us money by shopping around and even leaning on underwriters to get us the best deal.
Our agent is an expert in handling businesses such as ours; he does a lot of continuing education and travels to speak to industry groups.
Hibbs Hallmark Company Insurance Agency is a US Insurance Agency based in Tyler, Texas. Hibbs Hallmark Company Insurance Agency is located at 501 Shelley Dr #200, Tyler, TX 75701, USA.
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