Lovely atmosphere and helpful staff.
Very clean and spacious with super friendly staff.
My wife and I signed up for your Silver Sneakers program a few weeks ago. They gave us a card at that time for one of your trainers and told us to call and make an appointment for her to show us around, recommend the equipment that we would need to use for what we were wanting, and show us how to use the equipment. We called this person and left a message, but we never received a call back. We came in yesterday to see if someone would help us and were told that the trainer that we had already contacted would be the best one to help us. The person at the desk looked at her schedule and told us to come back the following day at 9:30 that she had a class scheduled from 8:30-9:30 and could then help us. I asked if they would leave her a message to let her know that we would be there, and one was written. When we came back, however, she was not there. Evidently she went out of town and had a substitute do her class. Seems to be a lack of communication between employees. No one else even offered to help us out nor seemed to care. How hard would it have been for someone else to show us around and say, "this would be a good machine to strengthen your legs, and this one is good for arm strength?" This was our third trip to your facility and it will be the last.
Great place. Lots of machines.
Love the instructors and classes they offer. Daycare is good too. It is not 5 star only because they can use some REAL GOOD cleaning in classroom and daycare room. It seems like the management are trying to resolve the issues, i am excited to see it.
Premier Fitness is a US Gym based in Tyler, Texas. Premier Fitness is located at 5604 S Donnybrook Ave, Tyler, TX 75703, USA.
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