The experience was good. It’s a nice clean and stylish salon and everyone was friendly and polite. They also gave me a glass of complimentary wine. I got a French shellac manicure and the price was on par with my expectations. My actual nails were a bit sloppy. She didn’t pay as much attention to detail as I would have liked and didn’t do a good enough job at repairing the mistakes when I brought them to her attention. Although it was a pleasant experience, I don’t think I will return.
This place looks and is fancy, but I had a bad experience for the first time going there, so as a first timer there, I didn't know who to get my nails done with, I automatically thought everybody was good at doing nails there since everything seems so settled, but I thought wrong!!! I got my nails done with William he didn't give me what I wanted! I went there about two weeks ago, to get a refill because my original nail place was really busy. Anyways getting off topic I asked for squared shape & he gave me round and when he put the clear nail polish on top it was just messy and I didn't notice till I walked out! They pressure me to get a pedicure & i'll tell him I'll think about it but he was constantly asking me. So that was quite annoying. The Refill was $21 and I get a brand-new set for $18 ( acrylic) at U S Nails. The pedicure was $30 and I get it for 20 at U S Nails as well! They were very nice and polite but the nail work wasn't great! Prices are too high for the messy work they give you. Sorry I'm just being honest. I'm very picky when it comes to me getting my nails done.
The only reason I'm giving one star is because I have to. I will never come back to this place. They are more expensive than most first of all. Second I will tell you what I want and I understand everyone tries to sell extra things that's fine, but when the entire time I'm getting my nails done you constantly keep asking ( rather tried to tell me) I should get this and that its annoying. Next again I told you what I wanted, you informed me it would be a extra $10 (I appreciate that most just do it). I told you and another lady that's fine just do the basic then I don't want to pay a extra $10 to have my nails clipped a certain way. You and her both assured me you understood. She ended up cutting them how I wanted originally and then looked at me crazy when I said I'm not paying extra after having told you that already I am not paying extra and didn't want that... This also took place for 2 hrs..... All in all it was just a hassle. Needless to say I wont be returning. Sorry for the long review the only good person there is William. Also got my nails done 3 days ago and they are already coming off and I still have clumps of acrylic under then.
I've used William for almost 10 years. Excellent service!
THIS PLACE IS TERRIBLE DO NOT GET YOUR NAILS DONE HERE!!! I came in for a gel/shellac polish and they use CHEAP products that will not only fall off but completely RUIN your nails and they overcharge you. GO DOWN THE STREET TO NIRVANA NAIL SPA! They fixed my nails and they look so great and are healthy now. Plus they offer 15% off all services if you bring a canned food! I saved $6 just bringing in a .70 cent can!
My Nail Spa is a US Hair Care Studio based in Tyler, Texas. My Nail Spa is located at 5101 S Broadway Ave, Tyler, TX 75703, USA.
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