Dillards shoe department...... Vultures feeding ground. This place is always swarming with salespeople. I avoid this place like the plague, but yesterday went in because I was shopping with my mom. We were greeted with a nice salesperson that told us if we needed him to let him know. No sooner did he say that, I turned around to look at the rest of the shoe dept. & I counted 9 salespeople swarming the MIDDLE of the entire shoe dept. This is such a turn off to people sincerely interested in buying shoes. I walk thru here every time I'm in the mall & I take one glance & look away because the vultures will pounce. This department needs a serious makeover & the people need attitude adjustments (mainly the women). Every time I've encountered the salesmen they've been distant but totally available, respectful & tasteful. The women are a totally different story. I'm just saying I've spoken with many friends & clients about their shoes dept & the only thing I ever hear is how turned off people are to be bombarded by salespeople & hovering while you shop. Please change something about this so more people like me feel less inclined to write a negative review. I don't do this often but it seems to be getting worse!
I had a great experience at Dillard's. the sales Woman Eunice Mojica was very helpful and knowledgeable. I recommend anyone needing advice on Cologne, shades, or anything in general, ask her.
When i visited the Origins counter, the sales lady, a slightly full figured blonde, white and very sounthern. You know, not accustomed to customer relations. Anyway, she asked her coworker for help. She also said watch her (me). She was trying to say it secretly but she is so dumb. She knew nothing about the products, I was educating her. So I purchased my product and she was trying to be nice and she waa but still. I didn't let her know that I heard her untill now. That is why I described her and it was about 5.50 pm just before closing on Sunday October 22. I want no mistake about who it was. The coworker that help her from a different counter knew she messed up with her expression and was being over the top nice. I don't look like a threat and I didn't do anything wrong. I spent my money there. She is the one that needs to be watched. She is highly under educated and knows nothing about cosmetics and prejudice and not customer service oriented.
Just got a perfume from this location as a birthday present. Came in this odd box with what was supposed to be "a travel size" like the lady said. Fast fwd a couple of days, moving to CA and finally unpacking, I opened the packaging only to find that the perfume box didn't have a plastic film around it (which I found odd). Then, I took the bottle out and it's missing SO much perfume! The bottle is used and to add insult to injury, the travel size perfume? A sample (those that come in cartons and then hand out for free) of a completely different perfume! Now they're telling me that I have to make the return at their store which it doesn't make sense since I'm not in the same state. Thanks Dillard's.
The tailor area is a joke employees more concerned with gossiping about other co-workers rather than making a sale waited 30 minutes in the room without being acknowledged and left would leave 0 stars if possible
Dillard S is a US Department Store based in Tyler, Texas. Dillard S is located at 4601 S Broadway Ave, Tyler, TX 75703, USA.
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