I will be making to store my prime location for jewelry and repair. Please visit and converse with these people because the staff are so nice.
I have used Rick for several pieces repaired or designed....restored an antique (over100 years old) pocket watch, made a broch out of my engagement diamond, custom designed and made earings...he have always done a great job! I recommend them! Great customer service!!!
What is so great about these folks is their great attitude and service! They quickly and affordably helped fit and remove some links on my watch. Thank you all!
But, my watches were repaired while I waited that was so awesome.
I had my watches repaired here on Monday June 26. I thought I would have drop off and return later for pick up.
I'm very disappointed with Murphey The Jewler. I purchased a Sterling Silver chain from them. Within a month it broke. I was charged $49 to laser it back together which I am fine with. Within 1 week it broke again. When I took it back they were going to charge me another $49 fee or I could buy a $125 new chain. What ever happened to standing behind your work? How does a consumer know that the laser process was even done correctly and not done in a way that assured another break. The first break was one I which I may have been responsible for even though I have no idea what I may have done. The second time I did ABSOLUTELY nothing. I simply went to adjust it and it was broken. I've lived in Tyler for 28 yrs. and try to do business locally. I will continue to do so but just another jewler. Buyer be ware
Have had several watches repaired with Rick over the years and I have purchased one new watch here. Old Tyler business that my mom used and now I use; excellent, friendly service on all occasions.
Rick Murphey The Jeweler is a US Jewelry Store based in Tyler, Texas. Rick Murphey The Jeweler is located at 1725 Troup Hwy # C, Tyler, TX 75701, USA.
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