The ticket booth lady is probably one of the worst examples of customer service I've seen in a long time. I hadn't been to these theaters in a few years, 2013 I believe, and now I remember why. Is there no one else that could deal with customers around? I think the broken walmart self checkouts are more friendly and helpful than this lady. Anyways, the theater prices are fair, and all the theaters themselves are usually clean and fine, though I remember theater 1 used to have audio problems and air conditioning would go out lol.
Went to see the movie "It" very very good movie. Clean nice facility
This place racially profiled me and my sons. Come out of the movie and law enforcement is at the ticket counter waiting to make sure no incident occurred. Been a minority long enough to know. It is 2017 isn't it?
There's a small arcade upstairs, idk if the games work anymore. If you want to avoid the crowds this could be a good option. There's 3 other theaters in town though if you would rather check them out. Also the other employees seem to be human and at least do their job and treat customers with some respect so that's cool. Oh and clean bathrooms! But they only have the blowers and no paper towels :/
Not worth 1 star. The old witch at the ticket booth scolded me for taking my son and nephew to see Logan because of it being rated R. It's none of her business what I decide to allow my kids watch and my nephew has permission from his parents...not that that is even relevant. Frankly, I can bring whoever I want ...whenever I want.. to watch whatever I want and their isn't anything you can do about that...because I'm an adult. I am extremely irritated that she felt that it was necessary to voice how she felt about the situation. Get better employees. The ones you have now are idiots. You aren't paid to have opinions...you're paid to sell me a movie ticket, sell me overpriced drinks and popcorn and let me watch the movie in peace. You're pretty useless if you can't even get that right.
The theatre was nice and clean. Movie was great. Mountain between us
Hollywood Theaters is a US Movie Theater based in Tyler, Texas. Hollywood Theaters is located at 1250 S SW Loop 323, Tyler, TX 75701, USA.
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