UPDATE: 6/22/2017 - I will say I appreciate this matter being looked into by Management. I am also satisfied with the resolution. thank you
These guys called when they were on their way, showed up on time, worked quickly and answered all my questions, and when I paid the bill it was less than they'd guessed it would be at the beginning of the work. Kyle took the time to explain to me what was causing my problem, and what my options were. Very happy with the service I received. Will use this company again.
This weekend we had a water line break in our front yard. Tim came out to help us early on a Saturday. He was very professional, patient and honest with us about expectations and pricing. He helped us problem solve in a timely, efficient way. I highly recommend this company! We will be using them for our plumbing needs in the future.
Highly recommend American Plumbing. They came just a few hours after I called in and did the repair with the quickness. The service guys identified the problem like a boss and had it done! Price was VERY reasonable too.
I also never got the company receipt in the mail like he said I would.
The picture I included shows how the faucet looked before & how the other company resolved the issue. It did not require going into my wall.
Had to have our hot water heater replaced. They replaced it very quickly and very professional. Would absolutely use them again.
Now I was able to get the issue resolved without having my brick wall tore into; so I was charge 95 for nothing. The gentlemen could have resolved my issue; I feel like they were looking for more money. They knew $95 was being paid out regardless of if they resolved the issue or not.
The time to get someone out to my home was very quick - Same day service, which I appreciate. The reason I applied one star is because I was advised the only way the issue could be fixed was by going through my outside wall because of how the faucet is connect to the pipes. My other half didn't believe that was needed so we declined the service. We were changed a $95 service call. I wasn't advised of this price over the phone, but thats my mistake for not clarifying before the men came out.
American Plumbing Co is a US Plumber based in Tyler, Texas. American Plumbing Co is located at 1620 N Parkdale Dr, Tyler, TX 75702, USA.
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