Really nice friendly customer service. Went in to get a alignment. They have really good prices on them. I got the 1 year unlimited mile warranty for $114 not a bad deal at all. Plus I can go in a check it for whatever reason. I also like how they send you pictures to your phone telling you everything you need to know about your car. I'm glad I came here for an alignment.
Bougt 2 sets of tires, batteries and had oil changes, but my one and only encounter with the manager Scott Coffman left me furious and wanting to stomp a hole in him. He's very rude and needs to be fired, or at least have his butt kicked. I may go back just to kick his butt, Scott you have one coming.
Should have listened to the other reviews on here. This place is the absolute worst. My gf took her car in for an oil change and they tell her that they can't do anything and she would need to leave because there was no oil in the car and the filter was put on wrong. I did the job myself before and know it was done correctly. I have her bring me the car and check the oil level and everything is fine. She takes it over to All Tune and they take a look and said nothing was wrong with the filter or the oil level. I was already not a fan of Sears and this definitely will keep me or anyone I know from ever coming back. Don't give these people any more money and let the Sears chain die its inevitable death that is soon to come.
Scott Coffman is an awful store manager. Who can make up the authenticity of a groupon, while bringing up the groupon voucher inside the application with the redemption code? I mean seriously, argumentative and very uniformed. I was warned NOT to go to sears but I went because I had this groupon to take advantage of. I will never go back again, the assistance manage was awesome and had everything handled until the manager decided he need to step in. Scott needs to be working on cars only, he is not manager material
Setup an appointment and arrived on time. Took my vehicle right in and completed the work quickly at a fair price. I'll be back.
Sears Auto Center is a US Car Repair based in Tyler, Texas. Sears Auto Center is located at 4701 S Broadway Ave, Tyler, TX 75703, USA.
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