I only shop here for pet food and such.
I've used petco where I used to live,i moved to Tyler and the petco here groomed my dog completely all wrong.I told the so called manager over grooming and she could care less what I was telling her.Then they did extra stuff that was not approved but yet still charge me.Im waiting for the office to call me about it cause I made a report of it.I will never use this place again nor will I recommend it.The groomers there are a joke.
Don't recommend buying any of their "pets". They all look sick and sad. Also, the workers are not helpful at all. I asked a lady once what a price was for something that I was holding and she replied with, "I don't know, look where you picked it up" in a super rude tone then turned and went on with her day. I had to go ALL the way to the front of the store to have it price checked at the register.
For an added bonus, ask for Harrison to catch your mice/rats. The really do not like him and watching him herd rodents into a box is priceless. He's a good kid! Go see the show for yourself!
I get better service at PetSmart to be honest. Plus, their animals look healthier.
Drove all the way out there to get treats for my dog just to be told they no longer carry them, but I could probably order them online. That would have been nice to know before I made the long trip out there....have been buying that particular brand of treats there for some time now! Probably won't be going back unless I happen to be in that area...
I came in to get some peanuts for my Bird as treats and as I was walking by the reptile section I came into a horror scene for pet lovers. There were several dead geckos who STARVED to death. The birds were also kept in mentally detrimental conditions. The people who own this store are monsters.
I shop here almost exclusively for live snake food. The only reason I gave them 4 stars instead of 5 is because they seem to have a very small amount of rodents at times. I have never left empty-handed, but yesterday I took one of their last 2 live small rats. There were no medium or large rats either. This is a great store with great staff. Just call ahead and be sure they have the rodents you need before you drive there.
Petco Animal Supplies is a US Store based in Tyler, Texas. Petco Animal Supplies is located at 8966 S Broadway Ave Suite 112, Tyler, TX 75703, USA.
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