During our shopping experience today our salesman was very informative about the TV we were looking at. Once I pointed out that it had an option on the screen an he continued to tell me it didn't, that this particular model didn't have the capability. I then stated that's false advertisement, he says no not really. Again it's on the screen as well as the information card posted directly below the TV. He went to confirm he was right. Comes back with his tail between his legs, I was right. He commented, "he is never wrong", was having difficulty accepting that he was wrong. Sucks to realize your normal and human. I'm not always right but got him today.
I recently went in and bought a new tablet. Must say the person who helped me was fantastic! He helped me navigate through the choices and helped me pick the best one suited for me which was not the most expensive one. This best buy has gotten much better, finally hiring some quality people.
Lately I find myself having to hunt down someone for help and drag what little information they know out of them. And... that's only if they have my product. It seems like more often than I go in only to find out what I'm looking for has to be ordered online. I'm not happy with Best Buy lately.
Things were scattered everywhere. Movies were in the games bins, dvds in the blurts and 4k bins. No one could tell me if they had a monitor in stock or not so I didn't end up spending another $350 with them, their loss. But there were tons of employees standing around with their arms crossed. I am giving them 3 stars because they did at least have all the 4k movies we were looking for.
Good store. The salespeople are readily available to help but are not pushy. If you smile and nodlike you know what you are looking for they will leave you be.
Best Buy is a US Electronics Store based in Tyler, Texas. Best Buy is located at 5514 S Broadway Ave, Tyler, TX 75703, USA.
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