I waiting in her exam room for over one hour. Finally a staff member explained she should be here soon as she just called to say she was on her way.
Rudely, hatefully calling me a liar.
Get it, she used the word 'SUPPOSED' !
Dr. Brava was my assigned Doctor.
for the most part my experience has not been good i am in search for other providers for my midical needs i would not recommend anyone to go to this place...
Catherine is supposed to be Your Case Manager YOUR. ADVOCATE !
If you can afford great insurance, I cannot, then go somewhere other than here. Someplace professional.
Extremely Unprofessional. Extremely rude Case Manager. When in Crisis Medical Clinic Manager Tiffany Mack will not return phone calls or respond to emails. Refuses to answer Ultra-Simple questions even when she does respond. First meeting with Catherine, she is the Case Manager She had me wait in my Car as I arrived 20 minutes early. It was hot and humid. I called her the day before our first appointment to get directions. Catherine did not return the call and voicemail was left asking her to provide directions. Catherine came to the hot and humid parking lot to get me. Before we got to the building I asked why didn't she return my phone call, I needed directions and told her to look around and look at the two buildings facility, there is no signage whatsoever, nothing, not even numbers on the buildings. Catherine's terribly rude and hateful response was that she never received my, 'SUPPOSED', PHONE CALL.
Special Health Resources is a US Health facility based in Tyler, Texas. Special Health Resources is located at 1308 Clinic Dr, Tyler, TX 75701, USA.
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